The resolver they built, and the half of it they did not
Hybrid DNS went in last quarter and it demonstrably works: the data centre can resolve names in the VPC's private hosted zones, and that was the acceptance test everybody watched.
Now the application in the VPC needs to reach the licence server on the corporate domain, and it cannot resolve the name at all. Nothing has changed. Nothing was ever configured for this direction.
Boundaries, outermost first: Platform VPC: Inbound endpoint (built last quarter), VPC Resolver (answers the zone), Batch job (asks a corp name; FAILED: NXDOMAIN), an empty slot for the for queries going the other way Corporate data centre: Corporate resolver (knows the host), Licence server (corporate domain) Connections: Corporate resolver calls Inbound endpoint — forwarded in (step 1) Inbound endpoint calls VPC Resolver (step 2) Batch job calls VPC Resolver — no answer (step 3) VPC Resolver calls for queries going the other way (step 4) for queries going the other way sends outbound traffic to Corporate resolver — only the names a rule names (step 5)